User Roles
The Interact Pro system involves two key roles – expert and user — each with specific responsibilities and permissions. Here is an overview of the different roles and their responsibilities:
Expert
Expert role is used to commission and maintain a project. Expert role-holders are typically installers, commissioning engineers and facility managers. There can be multiple experts assigned to a project.
User
User role is used to perform light control operations only, with restricted group access assigned to users by experts. This role is intended for end user occupants who would like personal control over assigned groups using the Interact Pro app or web portal. Users are only supported in projects with gateways.