Roles and responsibilities

For a better understanding of the stakeholders that are being discussed in this document, below an overview of the different roles and their responsibilities.

Wholesaler/distributor

Provides the goods at the site at a certain price
Can process service requests from the Expert

Expert

Designs the installation and prepares it in the installer portal
Administrates his projects
Invites new users to the project, allocates installers to a project
Commissions the system by means of the app
Provides technical assistance at the site of the customer
Manages the lighting system by means of the customer portal
Controls the lighting system in building

Employee (user)

Controls the lighting system
Possibility of restricted access to specific groups

Portal and app permissions

Manage users
Action/Role	Expert	User
Request access	✔	✖
Invite others	✔	✖
Delete others	✔	✖

Commission and update
Action/Role	Expert	User
Commission project	Mobile app	✖
Firmware update ({prod}connected-only)	✔	✖

Manage projects
Action/Role	Expert	User
Create projects	✔	✖
Manage projects	✔	✖
Create groups and zones	✔	✖

Use
Action/Role	Expert	User
Energy & health ({prod}connected-only)	Web app	✖
Energy reports ({prod}connected-only)	Web app	✖
Manage scenes	✔	✖
Manage schedules ({prod}connected-only)	✔	✖
Manage groups	✔	✖
Control lights	✔	✔

Reference

✔ - possible
✖ - not possible
◯ - possible with limited functionality
Web app - only available in the web app
Mobile app - only available in the mobile app