Roles and responsibilities

For a better understanding of the stakeholders that are being discussed in this document, below an overview of the different roles and their responsibilities.

  • Provides the goods at the site at a certain price

  • Can process service requests from the Expert

  • Designs the installation and prepares it in the installer portal

  • Administrates his projects

  • Invites new users to the project, allocates installers to a project

  • Commissions the system by means of the app

  • Provides technical assistance at the site of the customer

  • Manages the lighting system by means of the customer portal

  • Controls the lighting system in building

Employee (user)
  • Controls the lighting system

  • Possibility of restricted access to specific groups

Portal and app permissions

Manage users
Action/Role Expert User

Request access

Invite others

Delete others

Commission and update
Action/Role Expert User

Commission project

Mobile app

Firmware update (Interact Pro connected-only)

Manage projects
Action/Role Expert User

Create projects

Manage projects

Create groups and zones

Action/Role Expert User

Energy & health (Interact Pro connected-only)

Web app

Energy reports (Interact Pro connected-only)

Web app

Manage scenes

Manage schedules (Interact Pro connected-only)

Manage groups

Control lights

  • - possible

  • - not possible

  • - possible with limited functionality

  • Web app - only available in the web app

  • Mobile app - only available in the mobile app