Roles and responsibilities

This topic describes the user roles and their responsibilities in Interact Pro.

User roles
User type	Description
Service provider (Distributor/CSI)	Point of contact for the customer and provides support Manages the projects & designs the installation Invites installers, owners and users to the project
Technical installer	Installs the physical devices Commissions the project Provides technical assistance at the project site
Owner	Manages and controls the lighting system Invites new users
User (PRA-only)	Controls the assigned lighting groups

Portal and app permissions

Manage users
Action/Role	Service provider	Installer	Owner	User
Request access	✔	✖	✖	✖
Invite others	✔	◯	◯	✖
Delete others	✔	◯	◯	✖

Commission and update
Action/Role	Service provider	Installer	Owner	User
Commission project	Mobile app	Mobile app	Mobile app	✖
Firmware update (PRA-only)	✔	✔	✔	✖

Manage projects
Action/Role	Service provider	Installer	Owner	User
Create projects	✔	✖	✖	✖
Manage projects	✔	◯	◯	✖
Create groups and zones	✔	✔	✔	✖

Use
Action/Role	Service provider	Installer	Owner	User
Energy & health (PRA-only)	Web app	Web app	Web app	✖
Energy reports (PRA-only)	Web app	Web app	✖	✖
Manage scenes	✔	✔	✔	✖
Manage schedules (PRA-only)	✔	✔	✔	✖
Manage groups	✔	✔	✔	✖
Control lights	✔	✔	✔	✔

Reference

✔ - possible
✖ - not possible
◯ - possible with limited functionality
Web app - only available in the web app
Mobile app - only available in the mobile app